Welcome to electronic invoicing for Organon
Organon has partnered with Tungsten Network to provide a simpler way for suppliers to submit invoices
Organon has partnered with Tungsten Network to provide a simpler way for suppliers to submit invoices
What is PO Convert?
PO Convert allows portal users to easily review, accept, and then convert purchase orders into e-invoices at the click of a button.
The benefits of PO Convert for you:
Learn how to use PO Convert
Watch the PO Convert tutorial video or download the user guide here.
Why is Organon implementing PO Services?
As part of Organon’s ongoing commitment to improving efficiency and supplier experience, the roll-out of PO Convert will speed up the sending and receiving of POs and invoices; ultimately, ensuring timely payment on goods delivered.
Our key objective of PO Services is to:
Make e-invoicing faster and easier for our suppliers by eliminating data entry, that takes time, can be error-prone, which causes delays and invoice rejections.
I have a PDF PO from Organon, but I cannot see this PO on the Tungsten Portal. What should I do?
Firstly, check your PO or Organon customer entity is in scope with this project above. Assuming your PO is in scope, please check the portal again in a few hours. If you still cannot see your PO, please contact Tungsten Support by submitting a ticket at the bottom of this page.
If your Organon customer is not in scope, please continue to send invoices in the normal way.
I have just registered for Tungsten Network, will PO convert work straightway?
For Organon suppliers, POs will start to appear on the portal between 24-48 hours. Please continue to check the ‘My POs’ section of the portal. If you are expecting a PO but after 24-48 hours you still cannot see the PO on the portal, please contact Tungsten Support. If you can see a PO on the portal, you will be able to use the convert functionality.
How will I know when a PO is available for PO Convert on the Tungsten portal?
As shown in the help video and PDF guide, you can check the ‘My POs’ section of your Tungsten portal account. Additionally, if you would like to receive email notifications when a new PO is showing on your account, please contact Tungsten Support who can help set this up.
I never receive POs from Organon. Can I use PO Convert?
No, you can only use PO convert if an eligible Organon PO has been raised. Please encourage your Organon customer to raise POs in the future so that you can take full advantage of PO Convert. In the meantime, please raise an invoice via the Tungsten Web Form in the usual way. Click ‘Create Invoice.’
Do I need to change the PO details?
No. PO Convert is specifically designed so that key information from the PO is pre-populated on the invoice, so you do not have to spend time keying it in! (These fields include PO number, description, quantity, unit of measure).
Can I add an attachment to my invoice when using PO Convert?
Yes, you can. Organon is happy to accept attachments that do not exceed 5MB. If you need help, please contact Tungsten Support.
What if I make a partial delivery to Organon?
Tungsten PO Convert allows you to adjust the invoice quantities to match your partial delivery to Organon.
In the event of partial shipments, suppliers can use PO Convert multiple times for a single PO.
The Tungsten portal provides simple tracking of any previous invoices generated via PO Convert – this means you can be sure about remaining quantities to invoice.
I need help – who can I contact?
Please ensure you have followed the tutorials, watched the videos, and read the Frequently Asked Questions. Also, please do not forget which entities are in scope.